Privacy Policy

This policy explains how Callyo ("we", "us") handles personal information when you visit callyo.cc, request a demo call, or when our AI phone agents talk to people on behalf of our customers.

Information we collect

• Information you give us: name, email, phone number, company and notes you submit through our forms.
• Call data: when a Callyo agent calls or answers you, we process the audio, a transcript, call metadata (time, duration, number) and the outcome of the call.
• Basic usage data: standard server logs such as IP address and browser type.

How we use it

• To place the demo call you requested and to follow up about your inquiry.
• To run AI phone agents for our customers, including booking appointments and sending confirmations.
• To keep the service secure, prevent abuse and improve quality.

Calls and consent

We place outbound calls only to people who have asked to be contacted, for example by submitting a form, and we honor opt-out and Do-Not-Call requests promptly. Calls may be recorded; callers are informed where required. Our agents identify as AI assistants when asked.

Sharing

We do not sell personal information. We share it only with service providers that help us operate the service (for example telephony, hosting and calendar providers) under confidentiality obligations, with the business you contacted or that contacted you, or when required by law.

Retention

We keep personal information only as long as needed for the purposes above or as agreed with our customers, then delete or anonymize it.

Your choices

You can ask us to access, correct or delete your information, or to stop calling you, by emailing hello@callyo.cc or by telling the agent on a call.

Security

Data is encrypted in transit and access is limited to people and systems that need it.

Changes

We may update this policy and will change the date above when we do.

Questions? Email hello@callyo.cc.